Reza, Mamum, Armosh, Firas, Abu-Arja, Ahmad ORCID: 0000-0003-0241-2116, Ammari, Hassan ORCID: 0000-0003-0241-2116, Jain, Rahul, Kumar, Piyush and Peer, Mohammad Arif (2026) Consumer Trust and Online Security in the UK Banking Sector. In: Artificial Intelligence and Technology: Systems Management, Decisions and Control for Sustainability in the Digital Age. Studies in Systems, Decision and Control . Springer, pp. 813-827. ISBN 978-3-032-10015-3

Igbava, Afoke Jennifer, Armosh, Firas, Abu-Arja, Ahmad ORCID: 0000-0003-0241-2116, Ammari, Hassan, Bello, Rasheed and Peer, Mohammad Arif (2026) Examining Factors Affecting Employee Retention at MTN Nigeria. In: Artificial Intelligence and Technology: Systems Management, Decisions and Control for Sustainability in the Digital Age. Studies in Systems, Decision and Control . Springer, pp. 723-737. ISBN 978-3-032-10015-3

Iheoma, Nkemdirim Noel, Ammari, Hassan, Armosh, Firas, Abu-Arja, Ahmad ORCID: 0000-0003-0241-2116, Lihe, Raymond, Fayad, Adham and Peer, Mohammad Arif (2026) Factors Affecting Customer Loyalty and Retention in UK Based One Stop Convenience Stores. In: Artificial Intelligence and Technology: Systems Management, Decisions and Control for Sustainability in the Digital Age. Studies in Systems, Decision and Control . Springer, pp. 773-790. ISBN 978-3-032-10015-3

Obeng, Dorcas Serwaa, Abu-Arja, Ahmad ORCID: 0000-0003-0241-2116, Ammari, Hassan ORCID: 0000-0003-0241-2116, Armosh, Firas, Chedid, Fabienne and Peer, Mohammad Arif (2026) Ghana’s Fast-Moving Consumer Goods (FMCG) Industries: Exploring the Relationship Between Supply Chain Collaboration and Operational Performance. In: Artificial Intelligence and Technology: Systems Management, Decisions and Control for Sustainability in the Digital Age. Studies in Systems, Decision and Control . Springer, pp. 801-812. ISBN 978-3-032-10015-3

Nawab, Sohail, Abu-Arja, Ahmad ORCID: 0000-0003-0241-2116, Lihe, Raymond ORCID: 0000-0003-0241-2116, Armosh, Firas, Ammari, Hassan and Peer, Mohammad Arif (2026) The Impact of Websites on the Survival and Growth of the Tourism Industry in Pakistan. In: Artificial Intelligence and Technology: Systems Management, Decisions and Control for Sustainability in the Digital Age. Studies in Systems, Decision and Control . Springer, pp. 791-800. ISBN 978-3-032-10015-3

Thneibat, Motasem, Al Hasan, Rima, Radaelli, Giovanni and Abu-Arja, Ahmad ORCID: 0000-0003-0241-2116 (2025) Rewards, performance appraisal, and Innovative Work behavior: A multi-mediation model. Creativity and Innovation Management, 34 (3). pp. 682-705. ISSN 0963-1690

Clarke, Andy ORCID: 0000-0003-4291-9851, Altarawneh, Deyala, Mackrell, Paulina Anna ORCID: 0000-0002-7315-7370 and Abu-Arja, Ahmad ORCID: 0000-0003-0241-2116 (2025) Bridging the gap: how business education shapes employability in architecture engineering students in Jordan. Entrepreneurship Education . ISSN 2520-8144

Tahir, Iram, Ensari, Muhterem-Sebnem ORCID: 0000-0002-3173-2568 and Abu-Arja, Ahmad ORCID: 0000-0003-0241-2116 (2025) SUSTAINABLE LEADERSHIP PRACTICES OF PAKISTANI FEMALE LEADERS. In: British Academy of Management Conference 2023, 5-6th of September, the University of Sussex Business School,. (Submitted)