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Marketing Simulations in Strategic Decision-Making: A Comprehensive Literature Review

Komodromos, Marcos orcid iconORCID: 0000-0002-2910-6541, Masouras, Andreas orcid iconORCID: 0000-0001-8989-3930, Anastasiadou, Sofia and Vassiliou, Marios orcid iconORCID: 0000-0002-7516-980X (2025) Marketing Simulations in Strategic Decision-Making: A Comprehensive Literature Review. In: Navigating Simulations in Marketing for Strategic Success. IGI Global, pp. 43-62. ISBN 9798337331430

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Official URL: https://doi.org/10.4018/979-8-3373-3141-6.ch003

Abstract

This chapter systematically reviews the existing literature regarding marketing simulations and their role in strategic decision-making processes. Through a comprehensive analysis of recent studies, this research investigates how simulations enhance organizational performance by establishing controlled environments for testing marketing strategies without incurring real-world risks. The review establishes that marketing simulations significantly enhance forecasting accuracy, risk management, and strategic adaptability, particularly in volatile market conditions where traditional methods have demonstrated inadequacy. Key findings indicate that AI-enhanced simulations, which incorporate artificial neural networks and machine learning techniques, yield improvements of up to 20% in forecasting accuracy and a 15% increase in campaign return on investment (ROI). This chapter also examines various simulation approaches, including agent-based models, hybrid methodologies, and business games, and highlights their applications across different market contexts. Furthermore, it addresses ethical considerations, challenges related to organizational readiness, and the regulatory frameworks associated with implementing these technologies. The research concludes by identifying emerging trends and future directions for research, underscoring the growing significance of simulations in maneuvering through increasingly complex market dynamics.


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