Abstract

A bstract Background: Older adults are disproportionately impacted during public health crises, especially in rural settings where healthcare access is limited. Understanding their health behaviors and healthcare utilization is essential for improving geriatric care. Objectives: This study investigates the understanding of health behavior and the healthcare experiences of older adults using outpatient services in a rural Nigerian hospital during the COVID-19 pandemic. Materials and Methods: The study employed an exploratory qualitative research design through 13 face-to-face semi-structured interviews with older adults aged 60–80 using outpatient health services in a University Teaching Hospital in rural south-eastern Nigeria. The data generated from these interviews were then analyzed using qualitative content analysis, which led to two overarching themes. Results: Our findings revealed a complex interplay of personal, interpersonal, societal, and environmental factors that influence health behavior and healthcare utilization among older adults in rural Nigeria during the COVID-19 pandemic. While negative behaviors, such as heightened emotions, poor help-seeking behavior, self-medication for COVID-19 symptoms, and poor diets, were observed due to ignorance and misinformation, there were also positive influences. These included an increased focus on hygiene and enhanced family relationships through staying active, consequently improving physical activity behavior. Conclusion: These findings suggest that a resilient healthcare system in rural Nigeria may encourage a proactive stance toward positive behavior and increase healthcare utilization among older adults during crises. We recommend intensifying health literacy campaigns, including digital health literacy, eliminating the digital divide, and creating care protocols tailored for older adults to facilitate optimum healthcare access during crises in rural settings.