Heyes, Stephanie
ORCID: 0009-0009-0949-6528
(2026)
Compassionate leadership in healthcare: creating a culture where every voice matters.
Nursing Standard
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ISSN 0029-6570
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Restricted to Repository staff only until 26 July 2026. 441kB |
Official URL: https://doi.org/10.7748/ns.2026.e12617
Abstract
Nurses and other healthcare professionals are required to provide care in an increasingly pressured and complex environment, placing greater demands on the workforce. Compassionate leadership offers a values-driven alternative to traditional hierarchical leadership. Rooted in empathy, active listening and meaningful action, compassionate leadership can help to establish psychological safety, whereby team members feel safe to speak up, raise concerns, share ideas and learn from mistakes without fear of blame or punishment. This article explores the critical relevance of this leadership approach for modern nursing and explains how it aligns with the evolving needs of the healthcare workforce. It also offers practical, evidence-based approaches for nurses to embed compassionate leadership into their daily practice, promoting inclusive, supportive and empowered teams where every voice is truly heard and valued.
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